a) For FIT Tour Packages - Cancellation Received:
i) Upon confirmation of the tour any subsequent change made to the reservation is subject to an amendment
charges of RM50 per person per change.
ii) 45 days or more before departure – administrative fee of RM 150 or deposit, whichever higher
iii) Less than 45 days before departure – administrative fee of RM 200 or deposit, whichever higher
iv) 21 days before departure – 50% of tour fare or deposit per person, whichever higher
v) 20 – 14 days before departure – 75% of tour fare or deposit per person, whichever higher
vi) Less than 14 days before departure – full forfeiture of tour fare
b) Cancellation of reservation/booking must be made in writing to avoid any misunderstanding.
c) The respective airline’s cancellation policy on special promotional fare shall apply in addition to the cancellation charges as set out above. (Note: the airline ticket is restricted and subject to the Airline’s Terms and Conditions. It may be non-endorsable, non-issuable, non-refundable and non-reroutable. Any alteration in routing or change of date of travel by any passenger is solely at his own risk. The organizers or its associated agents shall not be held responsible for any inconvenience caused and extra expenses incurred. However, any refund made by any airline for a cancellation made 2 working days or less before the day of travel for non-promotional fares shall be paid to the tour member less any administration charges incurred by the tour company).
