This Privacy Policy explains how Pearl Holiday (M) Travel & Tour Sdn. Bhd., together with
its subsidiaries and associated companies, collects, uses, discloses, transfers, and stores
your personal information. We are committed to protecting your privacy rights in accordance with
applicable laws, including the Malaysian Personal Data Protection Act 2010 (PDPA).
By accessing and using our platforms, you acknowledge that you have read and understood this
Privacy Policy and agree to its terms.
1. Collection of Personal Information
We may collect personal data such as your name, contact details, address, email,
payment information, booking details, and travel preferences through our website,
sales offices, communications, and related services.
2. How We Use Personal Information
Your data is used to manage bookings, provide requested services, process payments,
communicate updates, improve user experience, provide customer support, and comply with
legal and regulatory obligations.
3. Disclosure of Information
We may share personal information with trusted service providers such as airlines,
hotels, insurers, technology providers, and relevant authorities only where necessary
to deliver services, fulfill legal obligations, or protect legitimate business interests.
4. Marketing Preferences
You may opt in or opt out of marketing communications at any time through your account
settings or by contacting us directly.
5. Cookies and Web Technologies
Our platforms may use cookies and similar technologies to improve functionality,
analyze traffic, personalize content, and enhance overall user experience.
6. Third-Party Links
Our platforms may contain links to third-party websites. We are not responsible for
the privacy practices of those websites and encourage you to review their policies.
7. Retention of Data
Personal information is retained only for as long as necessary to fulfill business,
legal, and regulatory requirements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect
your personal information from unauthorized access, misuse, or disclosure.
9. Access and Correction Rights
You may request access to or correction of your personal information by contacting us
through our official communication channels.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Updates are effective upon
publication on our platforms.
11. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please
contact us at
enquiry.kl@pearlholiday.com
.
